Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard Shipping: $8.00 — estimated 5–7 business days
- Express Shipping: $15.00 — estimated 2–3 business days
- Free Standard Shipping on orders over $70.00
International Shipping We ship to over 27 countries worldwide via USPS and DHL Express. Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times vary by destination (typically 7–21 business days).
Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at dickson.ovalles@outlook.com and we will work to resolve the issue promptly.